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Cookie Policy

Last updated: June 2025


 

This Cookie Policy explains what cookies are, which cookies we use on the Nyssa London website, and how you can manage your preferences. This policy should be read alongside our Privacy Policy, which provides further detail on how we handle your personal data.

 


 

1. What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. They are widely used to make websites function correctly, improve performance, and provide useful information to site owners.

Cookies can be:

  • Session cookies — temporary files that are deleted when you close your browser

  • Persistent cookies — files that remain on your device for a set period of time, or until you manually delete them

 


 

2. Who We Are

Nyssa London is a trading name of NYSSA LONDON LTD, registered in England and Wales (Company No. 17313524), with its registered address at 3124-128 City Road, London, England, EC1V 2NX.

For cookie-related queries, please contact us at help@nyssalondon.co.uk.

 


 

3. How We Use Cookies

We use cookies on our website for the following purposes:

Category

Purpose

Consent Required?

Strictly Necessary

Essential for the website to function — including cart, checkout, and security

❌ No

Analytics

To understand how visitors use our site and improve performance

✅ Yes

We do not use cookies for:

  • 🚫 Advertising or marketing retargeting

  • 🚫 Social media tracking

  • 🚫 Personalised product recommendations

  • 🚫 Any third-party ad networks

 


 

4. Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to operate and cannot be switched off. They are set by our e-commerce platform, Shopify, and are required for core functions such as browsing, cart management, and completing a purchase.

Cookie Name

Provider

Type

Duration

Purpose

_session_id

Shopify

Session

Session

Stores information about your current browsing session

_shopify_visit

Shopify

Session

30 minutes

Tracks active sessions on the site

cart

Shopify

Persistent

2 weeks

Stores the contents of your shopping cart

secure_customer_sig

Shopify

Persistent

20 years

Keeps customers logged into their account securely

Because these cookies are strictly necessary, they do not require your consent and are placed automatically when you visit our site.

 


 

Analytics Cookies

We use Google Analytics to collect anonymous, aggregated data about how visitors use our website. This helps us understand which pages are most visited, how long users spend on the site, and where we can improve the experience.

Cookie Name

Provider

Type

Duration

Purpose

_ga

Google Analytics

Persistent

2 years

Distinguishes unique users

_ga_<ID>

Google Analytics

Persistent

2 years

Maintains session state

_gid

Google Analytics

Persistent

24 hours

Distinguishes users over a 24-hour period

Important: Google Analytics cookies collect anonymous data only. No personally identifiable information is collected or shared through these cookies. Google may process this data on servers outside the UK — please refer to Google's Privacy Policy at policies.google.com/privacy for further details.

Analytics cookies are only placed on your device with your consent, which is requested via our cookie consent banner when you first visit the site.

 


 

5. Third-Party Cookies

Beyond Google Analytics and Shopify, we do not use any third-party cookies. We do not work with advertising networks, affiliate trackers, social media platforms, or any other external services that place cookies on our site.

 


 

6. Managing Your Cookie Preferences

Consent Banner

When you first visit our website, a cookie consent banner will appear, powered by Shopify's built-in cookie management tool. You can choose to accept or decline non-essential cookies at this point.

Resetting Your Preferences

If you wish to reset your cookie preferences, you can do so by clearing your browser's cookies and cache and revisiting our website. The consent banner will reappear, allowing you to make a new selection.

Browser Settings

You can also manage and control cookies directly through your browser settings. Most browsers allow you to:

  • View and delete existing cookies

  • Block cookies from specific or all websites

  • Set preferences for future cookie placement

Please note that disabling strictly necessary cookies may affect the functionality of our website, including your ability to add items to your cart or complete a purchase. Below are links to cookie management guidance for the most common browsers:

Opting Out of Google Analytics

You can prevent Google Analytics from collecting data about your browsing activity by installing the Google Analytics Opt-Out Browser Add-On, available at:

🌐 tools.google.com/dlpage/gaoptout

 


 

7. Your Rights

Under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, you have the right to:

  • Know what cookies we use and why

  • Withdraw your consent to non-essential cookies at any time

  • Request information about how your data is used

To exercise any of these rights, please contact us at help@nyssalondon.co.uk. For further information or to raise a complaint, you may also contact the Information Commissioner's Office (ICO):

🌐 ico.org.uk 📞 0303 123 1113

 


 

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time — for example, if we introduce new tools or services that use cookies. Any changes will be published on this page with a revised date. We encourage you to review this policy periodically.

 


 

9. Contact Us

For any questions about our use of cookies, please contact us:

📧 help@nyssalondon.co.uk 🕐 Monday – Friday, 10:00am – 4:00pm

We aim to respond to all enquiries within 5 business days.

 


 

Nyssa London — Made for no one else.